Privacy Policy

Privacy Policy

We are committed to protecting your personal data and maintaining the security and integrity of our platform. This Privacy Policy outlines what information we collect, how it is used, and your rights regarding that data.

What Personal Information May Be Collected

When you create an account with us, we may ask for certain personal details, including but not limited to:

• Your name
• Email address
• Password (hashed for security)
• Date of birth

We also collect information about the device and browser you use to access our platform, such as:

• Device type and operating system
• Browser type and version
• IP address

Account Registration Information

When you register an account with us, we will ask for some personal details. This is necessary for security purposes, to prevent unauthorized access to your account.

We also collect information about the device and browser you use to access our platform, which helps us understand how users engage with our services.

Device and Browser Information

We may collect technical information about your device and browser, including:

• Device type and operating system
• Browser type and version
• IP address

This helps us improve our services and ensure compatibility across different devices and browsers.

Usage Analytics and Behavioural Data

We use analytics tools to understand how users interact with our platform. This includes information on pages visited, interactions with content, and other behavioural data. We do this in order to:

• Improve user experience
• Enhance features and functionality
• Develop targeted marketing campaigns

However, we will never share aggregated or anonymised usage analytics with third parties.

Cookies and Tracking Technologies

Our platform uses cookies and tracking technologies to personalise your experience, including:

• Session ID cookies (expiring after each session)
• Preference storage cookies (allowing you to adjust settings)

These are used for legitimate interests only. If you choose to disable them, our services may not function as intended.

Communication Preferences

We respect your preferences regarding communication. You can opt out of marketing emails or other notifications by:

• Using the unsubscribe link at the bottom of each email
• Adjusting your account settings
• Contacting us via support channels

Data Storage and Retention

We store data in accordance with applicable laws and regulations, including but not limited to GDPR, CCPA. This means we will retain your personal information for as long as necessary to:

• Fulfil contractual obligations (e.g., account management)
• Comply with regulatory requirements
• Protect our legitimate interests

After that time, we may delete or anonymise your data.

Security and Account Protection

We employ robust security measures to protect against unauthorized access, including but not limited to:

• Encryption
• Secure token-based authentication
• Regular system audits

This ensures the confidentiality, integrity, and availability of your personal information.

Account Access and Password Protection

To maintain account security, we ask you to create a password upon registration. This is hashed for storage and transmitted securely over SSL/TLS connections.

When accessing our platform from public or shared devices, please ensure you use a secure connection (HTTPS) and never share your login credentials.

User Rights Regarding Personal Data

You have the right:

• To request access to or correction of your personal data
• To withdraw consent for processing at any time
• To erase your account and associated data

Please contact us via support channels if you wish to exercise these rights. We will respond promptly, as required by applicable laws.

Third-Party Services or Integrations

We may use third-party services, such as payment processors, analytics platforms, or security tools. In such cases:

• We contractually require these providers to adhere to the same data protection standards
• Data is transferred and shared only for legitimate purposes

These partnerships enhance our platform's performance and your user experience.

Responsible Handling of User Information

We are committed to being transparent about how we use your personal information, ensuring that it remains accurate and up-to-date, and taking all necessary measures to protect against unauthorized access or disclosure.